MyJio App – your entry to the digital world. Quick installation and easy access to Jio applications.
1. What is MyJio app and what can I use it for?
‘MyJio’ is an app with real-time information. You can access various services and features. Using MyJio App you can view your active plan along with validity, check usage details for your calls, messages & data, generate detailed statements for up to 6 months, locate nearby stores or JioNet hotspots, link multiple Jio services to a single Jio ID, update registered mobile number or email ID, Sign up your Jio ID, retrieve your password, get support from Jio experts or raise & track service requests through ‘JioCare’.
You can auto login to MyJio App by clicking on ‘Skip Sign In’ while using Jio SIM or you can login to MyJio App using your Jio ID and password.
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2. How do I access MyJio?
You can access MyJio App on your smartphone with any network, using your Jio ID and password. If you are accessing MyJio using a Jio SIM, you can Auto-login by tapping on ‘Skip Sign In’ option on Welcome page.
The app is compatible with Android OS 4.0 or higher and iOS OS 5.1 or higher.
3. What is Jio ID and what Jio services can I access using Jio ID?
Jio ID is your key to unlock the entire bouquet of Jio apps and services. Once you have signed up for your Jio ID, you can use it to access MyJio and other Jio apps such as JioTV, JioCinema,
JioMusic, JioMags, JioXpressNews, JioNewspaper, JioSecurity and JioDrive.
You can also Login and manage your account on www.jio.com.
4. How do I sign up for Jio ID?
To sign up your Jio ID from MyJio app, follow the below mentioned steps:
I. Download the MyJio App.
II. Tap on ‘Sign Up’.
III. Enter your Jio Number or Jio Customer ID.
IV. Tap on ‘Generate OTP’. You will receive a one-time-password (OTP) on your Jio Number (for voice customers) or your registered mobile number (for data only customers).
V. Enter OTP, the email ID that you would like to set up as your Jio ID and set your password and tap on ‘Activate’
VI. You will receive a verification link on your selected email ID. Click on the link and verify your Jio ID within 24 hours to activate your Jio ID.
VII. You can now log in to MyJio using your Jio ID and password and start accessing your account or your Jio apps
To sign up for your Jio ID on Jio.com, follow the below mentioned steps:
I. Go to Sign Up on Jio.com.
II. Enter your Jio Number or Jio Customer ID.
III. Click on ‘Generate OTP’. You will receive a one-time-password (OTP) on your Jio Number (for voice customers) or your registered mobile number (for data only customers).
IV. Enter OTP, the email ID that you would like to set up as your Jio ID and set your password and click ‘Activate’.
V. You will receive a verification link on your selected email ID. Click on the link and verify your Jio ID within 24 hours to activate your Jio account.
VI. You can now use your Jio ID and password to access your Jio account or your Jio apps.
5. Is it necessary to provide my email ID for signing up?
Yes, you need to provide your email ID to sign up for your Jio ID. Please note that your email ID should be unique and not signed up for another Jio ID.
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